Consumer Pulse: Returns

Responses from our latest survey of randomly selected consumers that highlight today’s shoppers’ opinions about product returns

Date:Oct. 29, 2019

We are always looking for advantages we can share with our retail partners. Retailers strive to create the best possible experience for their customers, so we go right to the heart of their business and put our fingers on the pulse of everyday consumers.

 

These responses from our latest survey of randomly selected consumers highlight today’s shoppers’ opinions about product returns – what they consider, what they like and don’t like, and how returns can impact their opinions. It’s information that can help shape a return policy or guide staff behavior.

 

You won’t be returning this Consumer Pulse. Download it here.