Be Gift Card Smart

Avoid scams and fraudsters by playing it smart and safe with gift cards.

InComm works closely with retailers and brand partners to deliver a great gift card experience. Our point-of-sale activation technology creates a seamless consumer experience, and our design teams create cards and displays that match brand aesthetics and help consumers find the cards they want swiftly and intuitively. But our job doesn’t end when the card is purchased.

 

As part of our commitment to help educate consumers about gift card fraud, InComm is dedicated to providing valuable information about potential gift card fraud schemes, including valuable tips on identifying and avoiding scams. 

Fraud 101

Knowledge is power! Understanding the basics of common gift card scams makes it much easier to identify and avoid them before wasting any time, energy, or (most importantly) money.

Phishing

Phishing

An attempt by a scammer to gain sensitive information via email. Typically, the scammer is disguised as a trusted entity such as a friend or co-worker, government agency, or financial institution.

Social Engineering

Social Engineering

The psychological manipulation of people into performing actions or sharing personal information. While this is a very broad concept, scammers use social engineering to trick people into giving them money or access.

Gift Card Number & PIN

Gift Card Number & PIN

Gift cards come with unique identifying numbers and personal identification numbers (PINs), which are security measures to verify the card and the balance amount when making purchases. If scammers obtain this information, they can use the card's funds online without possessing the physical card. 

Fraud Recovery

Fraud Recovery

InComm has an excellent track record of fraud recovery when it occurs at the retailer level. However, personal loss is very difficult to recover. If you’ve provided your gift card information to a scammer, they can use foreign accounts and money laundering tricks to quickly turn those digital funds into untraceable cash, creating jurisdiction challenges for authorities and making recovery next to impossible. 

Encountered Scammers?

 

Be Aware and Stay Vigilant

With today’s pervasive technology and digital interconnectedness, odds are you’ll encounter a scammer at some point. Most of the time, they’re very obvious (heard from any Nigerian princes lately?), but some can be more deceptive. Knowing the signs of the different types of scams can help you identify them early – and keep you from unwittingly putting your money into the wrong hands.

Victim-Assisted Fraud

Victim-Assisted Fraud

The skinny: Fraudsters make unsolicited pushy, urgent, and/or threatening requests to individuals, posing as friends/acquaintances or figures of authority, and demand payment in gift cards.

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Balance Check Phishing

Balance Check Phishing

The skinny: Fake balance check websites are created, targeting gift card holders and requesting they check their balance. Once the card information is entered on the unsecured site, the money is stolen and spent by the fraudsters.

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Package Tampering

Package Tampering

The skinny: Fraudsters copy, steal and replace, or otherwise access card information from in-store racks. Once the card is activated at the point of sale by an unsuspecting customer, fraudsters quickly drain the funds, oftentimes before the victim even makes it out of the parking lot.

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