Customer Service

For assistance with a gift or prepaid card, please review the list below to find contact information for the Customer Service team dedicated to your product.

If you do not see your product below, please review the information printed on the back of your card to find out how to contact your product’s Customer Service team.

To report a problem or track the status of a case:

To report a problem or track the status of a case:

To report a problem or track the status of a case:

To report a problem or track the status of a case:

To open a claim or receive an update on your case, please call the team dedicated to your product:

For assistance with your card:

For questions about your order status:

To open a claim or receive an update on your case, please call the team dedicated to your product:

Bluebird Prepaid Debit Account (American Express):

Bluebird Bank Account (Visa):

Or visit: www.bluebird.com/faqs#contact-us

To open a claim or receive an update on your case, please call the team dedicated to your product:

Serve American Express Prepaid Debit Account:

Serve Pay As You Go Visa Prepaid Card & Serve Bank Account:

Or visit: www.serve.com/faqs#contact-us

If you need support with gaming, streaming, or digital content related gift card products, please contact the brand’s customer service directly by the instructions provided by the brand on the back of your gift card.