InComm Healthcare: Supplemental Benefits & Wellness Rewards for Health Plans

Full-Service Health Plan Solutions to Improve Member Engagement 

We help health plans think like their members—offering flexible, personalized benefits and rewards that inspire healthier choices and build lasting trust.

InComm Healthcare was the first to bring together innovative payment platforms and restricted-spend capabilities tailored to health plans. Today, we’re still leading the way by serving more than 1,200 health and wellness plans, ultimately reaching 10 million cardholders nationwide. Our solutions empower members to make healthier choices by offering intuitive, flexible benefits that feel personal and easy to use.

we work with over 1200 health and wellness plans, serving over 10 million cardholders
InComm Healthcare Dual Network Benefit Card (Flex Card)

We pioneered the Dual Network Benefit Card—an industry-first solution that simplifies how members access and manage their benefits. Today, it remains the most flexible way to combine multiple benefits on a single card, helping health plan members feel in control of their health journey.  Members can easily manage plan-sponsored funds for OTC products, healthy foods, wellness items, produce and meal delivery, dental, vision, hearing services, and much more. 

Our OTC Network—one of the largest and most trusted in the industry—makes it easy for members to shop where they already do. At more than 70,000 participating retailers, members can simply swipe their card at the point of sale, and InComm Healthcare’s innovative payments technology ensures their purchases align with their plan’s goals. 

InComm Healthcare has the largest retailer network in the industry

Our solutions are designed with members in mind, making healthy choices easier, more rewarding and more accessible. These solutions include: 

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Medicare Supplemental Benefits

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Medicaid Benefits & Solutions 

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My Rewards Wellness Incentives

HSA and FSA solutions are also available through InComm Benefits, our division serving the employer market with unique solutions that simplify expense management and encourage user engagement. 

Medicare Supplemental Benefits

Help your members fill coverage gaps with benefits that feel like an extension of their care, not an add-on. Funds can be provided to cover out-of-pocket expenses and offset costs. 

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Medicaid Benefits & Solutions

Support healthier behaviors with benefits that meet members where they are—from new parent support to nutritious food access. 

My Rewards

Motivate members with rewards that feel meaningful. My Rewards is built to reinforce healthy habits with purpose-driven incentives.

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Client Testimonials: Real Results from Health Plans

“InComm is a team of dedicated individuals that strives to deliver products and services that meet the needs of the benefit offerings provided to our customers and provides the data we need to manage the benefits effectively. It has brought to market a valuable resource for our customers that simplifies access to their benefits.”

“The experience with InComm was engaging; the customer service was clear and concise. The Account Management team held weekly touchpoints and was available.”

“The team has been helpful and flexible. InComm has worked with us to develop unique solutions for our members and market. We have been able to develop top-of-market, differentiating benefits.”

“The OTC benefit is our most highly used supplemental benefit for our members and has a direct impact on retention and new enrollment.”

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Contact Us to Learn More

Are you an individual wanting OTC Benefits?

Our OTC benefit programs are provided through health plans and are not available for individual purchase. To access OTC benefits, please contact your health plan to learn what programs may be included with your coverage.

If you already have OTC benefits and need assistance with your account, eligible products, orders, or other benefit-related questions, please contact your health plan's member services team directly. They can provide information specific to your coverage and benefits.