InComm Healthcare and Jukebox Health Enable Health Plans to Offer Home Modifications as a Benefit
November 28, 2023

Members of participating Medicare Advantage, Medicaid and other eligible programs can connect with a team of specialists to improve home safety and support independent living

ATLANTA – November 28, 2023InComm Payments, a leading payments technology company, today announced its InComm Healthcare business unit is partnering with Jukebox Health, a home modifications provider that leverages clinical expertise and technology to deploy safety and accessibility to individuals across the country. The partnership offers health plans a robust program that their members can use to safely live in their own homes as they age.   

According to the Centers for Disease Control and Prevention (CDC), falls are the leading cause of injury for adults ages 65 and older. This risk makes home safety a critical concern for health plans as their members age. To help reduce potential injuries, members of Medicare Advantage, Medicaid and other eligible programs who receive plan-sponsored funds via InComm Healthcare’s Dual Network Benefit Card™ Network can now use their benefit funds on Jukebox Health services to identify and resolve potential hazards in their home.  

“Home modifications can not only reduce the risk of falls and other injuries to older adults, but also relieve the stress of caregivers and loved ones who look after them,” said Brian Parlotto, Executive Vice President at InComm Payments. “That is why we’re excited to partner with Jukebox Health and bring our first-ever home modification benefit to our health plan partners.” 

Jukebox Health combines clinical expertise and technology to make homes safer and more accessible. Their process begins by connecting individuals with a licensed occupational therapist (OT) who works with them to identify risks throughout the home. Findings are documented within their technology platform, Othello, and used to create a customized home safety plan for addressing fall risks and other social care concerns. Once an individual chooses to move forward with specific solutions, Jukebox Health leverages their network of vetted installers to coordinate reliable product delivery and installation.  

“90% of older adults want to age with integrity and dignity in their own homes. OT-led home modifications are a proven intervention that increase independence and accessibility, ultimately making homes safer,” said Romanos Fessas, CEO at Jukebox Health. “Our unique process takes the stress out of improving home safety by managing every step from evaluation to installation.”  

InComm Healthcare’s Dual Network Benefit Card gives Medicare Advantage, Medicaid and other health plans the ability to easily add more than one supplemental benefit, reward or healthy foods program to a single member card. Cardholders can use these benefit funds on purchases that are configurated to the health plan’s program requirements, which may include over-the-counter (OTC) medicines, wellness items, groceries and more. The cards are loaded with more than $2 billion in supplemental benefit funds annually and are accepted at more than 68,000 retail locations in the OTC Network®. 

For more information about InComm Payments and its healthcare solutions, visit   

For information about Jukebox Health, visit   


About InComm Payments


InComm Payments is an innovative global payments technology provider. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions through a single integration, helping businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments, digital currencies and financial services. By enabling omnichannel connections and alternative payment options to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With three decades of experience, over 525,000 points of retail and online distribution, 412 global patents and a presence in more than 40 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga. Learn more at  

About InComm Healthcare


InComm Healthcare is the leader in innovative payment platforms and restricted-spend capabilities, serving more than 320 healthcare plans and reaching 8.5 million cardholders. Our proprietary OTC Network currently consists of 68,000+ retailer locations. Our online and mail order options give your members the convenience they expect. Our InComm Healthcare Dual Network Benefit Card ™ is revolutionizing supplemental benefits by allowing the flexibility to combine multiple benefits all on one card including OTC products, healthy foods, produce/meal delivery, dental/vision/hearing, and more. Learn more at 

About Jukebox Health


Jukebox Health helps high-need populations, older adults and those living with disabilities thrive in their homes with common sense, cost-effective home modifications. We partner with payers, at-risk providers, long-term care providers and employers to deliver home safety interventions at scale, leveraging our enterprise-grade technology platform and networks of specially trained occupational therapists, accessibility product suppliers, and installers. The Company was founded by experienced entrepreneurs who have built businesses acquired by Angie’s List, Anthem, and Softbank and backed by top venture capital firms Primary Ventures, Mastry Ventures, and Meridian Street Capital. 

Media Contacts

Anthony Popiel
Communications Manager
InComm Payments
+1 (314) 592-3149
Shelly Mosley
Dalton Agency (on behalf of InComm Payments)

Allison Del Fium 
Chief of Staff 
Jukebox Health  

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