Simple. Flexible. Dual Network.
Our Dual Network solution allows you to mix and match any or all benefits on one card (preferred by 95% of members*). Choose from: over-the-counter products, dental, vision and hearing, healthy foods, delivered meals and produce, utilities, wellness rewards and more. Members can shop online, over the phone, via mail order, or in-store with participating retailers available within a mile of every U.S. household (on average).
Plus, InComm is HITRUST Certified, so you can be confident our solutions use the latest technology in security, privacy, and compliance to provide a safe environment. HITRUST certification ensures healthcare organizations meet a series of guidelines and IT safeguards to protect member data.
Available Benefits: OTC Products Healthy Foods Dental, Vision & Hearing Delivered Meals & Produce Wellness Rewards Home Health Care Fitness Acupuncture Chiropractic Utilities & Internet Bill Payments Transportation Personal Emergency Response (PERS) VanillaDirect™ Pay
Healthcare Benefits & Rewards That Get Results
Improve members’ health and your cost of care with our streamlined, all-in-one InComm Dual Network Benefit Card (flex card).
Health plans can add member ID to show members’ health plan information needed for medical visits and records. Each benefit can be its own individual wallet, or all benefits can be in one wallet.
OTC (Over-the-Counter) Products
Members receive funds restricted to be spent on CMS-compliant products. Multiple catalogs are available to determine item eligibility, including condition-specific (targeted) catalogs.
Best-In-Class Member Experience With 66,000+ Participating Retailers
The OTC Network Card Processing System not only works with the largest network of participating retailers in the industry, but also allows independent pharmacies and grocers to accept healthcare benefit and reward cards for in-store purchases.
Members can easily check their available balances, find retailers, and look up eligible items through My Benefits Center
Within the web portal or mobile app, members can also directly access convenient online shopping options.
Supplemental Benefits Explained
As health insurance costs continue to rise, many Medicare advantage plans are choosing to help offset out of pocket expenses by offering supplemental benefit programs. These programs provide funds to Medicare and Medicaid members for eligible health care items and qualifying services, that would otherwise not be covered by their health plans.
Medicare program participants are 83% more likely to rate their provider satisfaction higher if offered their top three choices of supplemental coverage.* (InComm Healthcare 2021 Medicare Participants Research) Plans that go beyond the basic benefits not only improve member satisfaction, but also overall health through increased preventative care. This decreases out of pocket costs, and other expenses associated with cost of care.
With OTC, wellness rewards, meal delivery, transportation and more, InComm Healthcare can positively affect 17 out of 33 STAR ratings categories (including breast cancer screenings, diabetes care, annual flu vaccines, and improving or maintaining physical health).
All Your Benefit Needs In One Place
Partner with a company that can provide a singular access point to multiple vendors as a convenience to you and your members.
*InComm Healthcare, Medicare Study, 2021
In The News
Visit InComm Healthcare—Booth #6. The Florida Association of Health Plan’s Annual Conference is on November 16-18, 2022. The conference will be held in Orlando, Florida at the J.W. Marriott Bonnet Creek. The theme for the conference is "CONNECT," and InComm Healthcare will be at booth #6....
Visit InComm Healthcare—Booth #610. We are less than one month away from the California Association of Health Plans’ Annual Conference on October 17-19, 2022! The conference will be held at the JW Marriott Desert Springs. Register now and visit InComm Healthcare's booth #610. Learn more here:...
Named finalist in Payments Innovation of the Year category. The 10th Annual Payments Awards will be held on November 10th at the London Marriot Hotel – and we’re thrilled to announce we’re on the shortlist for Payments Innovation of the Year! You can check out the shortlist for each category here...