One Card That Does It All

Dual Network Benefit Card with benefits radiating outward in a circular pattern

THE DUAL NETWORK BENEFIT CARD simplifies the member experience by combining all benefits and member ID information on a single card—leading to improved member satisfaction.

  • Supports both product and flex category restrictions 

  • Provides the largest proprietary retail network to support product level restrictions—over 66,000 retail locations and multiple online options 

  • Personalized web and mobile app experience that combines all benefits and incentives 

  • Unlimited configurability to align with your plan’s benefit programs 

  • One connection to streamline benefit provider management, minimizing out-of-pocket reimbursements 

Simple. Flexible. Dual Network.

Our Dual Network solution allows you to mix and match any or all benefits on one card (preferred by 95% of members*). Choose from: over-the-counter products, dental, vision and hearing, healthy foods, delivered meals and produce, utilities, wellness rewards and more. Members can shop online, over the phone, via mail order, or in-store with participating retailers available within a mile of every U.S. household (on average).

Plus, InComm is HITRUST Certified, so you can be confident our solutions use the latest technology in security, privacy, and compliance to provide a safe environment. HITRUST certification ensures healthcare organizations meet a series of guidelines and IT safeguards to protect member data.

Available Benefits: OTC Products Healthy Foods Dental, Vision & Hearing Delivered Meals & Produce Wellness Rewards Home Health Care Fitness Acupuncture Chiropractic Utilities & Internet Bill Payments Transportation Personal Emergency Response (PERS) VanillaDirect™ Pay

Healthcare Benefits & Rewards That Get Results

Improve members’ health and your cost of care with our streamlined, all-in-one InComm Dual Network Benefit Card (flex card).

Health plans can add member ID to show members’ health plan information needed for medical visits and records. Each benefit can be its own individual wallet, or all benefits can be in one wallet.

OTC (Over-the-Counter) Products

Members receive funds restricted to be spent on CMS-compliant products. Multiple catalogs are available to determine item eligibility, including condition-specific (targeted) catalogs.

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Healthy Foods Benefit

Engage food-insecure members by allowing them to purchase healthy foods using plan provided dollars.

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Dental, Vision, & Hearing

Members receive funds restricted to be spent on specific services chosen by the health plan (restricted by merchant categories).

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Delivered Meals & Produce

Support your members with the proper nutrition. Offer medically tailored meals and farm-fresh produce boxes to support a range of conditions.

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Wellness Rewards

Motivate completion of wellness activities with restricted spend reward cards or gift cards.

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More Benefits & Programs

Our benefits portfolio also includes home health care, fitness, acupuncture, chiropractic, utilities and internet bill payment and much more.

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Best-In-Class Member Experience With 66,000+ Participating Retailers

The OTC Network Card Processing System not only works with the largest network of participating retailers in the industry, but also allows independent pharmacies and grocers to accept healthcare benefit and reward cards for in-store purchases.

Members can easily check their available balances, find retailers, and look up eligible items through My Benefits Center

Within the web portal or mobile app, members can also directly access convenient online shopping options.

Supplemental Benefits Explained

As health insurance costs continue to rise, many Medicare advantage plans are choosing to help offset out of pocket expenses by offering supplemental benefit programs. These programs provide funds to Medicare and Medicaid members for eligible health care items and qualifying services, that would otherwise not be covered by their health plans.

Medicare program participants are 83% more likely to rate their provider satisfaction higher if offered their top three choices of supplemental coverage.* (InComm Healthcare 2021 Medicare Participants Research) Plans that go beyond the basic benefits not only improve member satisfaction, but also overall health through increased preventative care. This decreases out of pocket costs, and other expenses associated with cost of care.

With OTC, wellness rewards, meal delivery, transportation and more, InComm Healthcare can positively affect 17 out of 33 STAR ratings categories (including breast cancer screenings, diabetes care, annual flu vaccines, and improving or maintaining physical health).

All Your Benefit Needs In One Place

Partner with a company that can provide a singular access point to multiple vendors as a convenience to you and your members.

*InComm Healthcare, Medicare Study, 2021

In The News

InComm Healthcare Makes 2022 Payment Awards Shortlist

InComm Healthcare Makes 2022 Payment Awards Shortlist

Named finalist in Payments Innovation of the Year category. The 10th Annual Payments Awards will be held on November 10th at the London Marriot Hotel – and we’re thrilled to announce we’re on the shortlist for Payments Innovation of the Year! You can check out the shortlist for each category here...

Contact Us To Learn More

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