OTC (Over-The-Counter) Products

Decreased Costs, Improved Outcomes

Medicare Advantage members can take control of their health, encouraging healthy behavior while benefiting your plan’s costs of care.

Supplemental Benefits Made Easy 

Powered by the OTC Network®, we offer the best-in-class solution for OTC supplemental benefit programs.


  • Restrict benefit spending to only CMS-compliant health products, with no cash withdrawal capability. Common eligible OTC items include vitamin supplements, first aid, toothpaste, denture care, and dietary wellness items.
  • Comprehensive reporting tools
  • Lower health plan cost by recapturing any unspent benefit dollars
  • Exclusive discounts and savings on health care products and services
  • Multi-wallet capabilities — deliver multiple programs on a single card. This OTC card can house the member ID as well as the benefit card number, for a truly one-card solution.

Convenient Plan Member Services

Members can shop in-store, online, over the phone, or via mail order. Our user-friendly web portal and mobile app, My Benefits Center, make it easy to check card balance(s), locate participating retailers, and determine eligible items.




Mail Order

“The OTC product that InComm offers is best-in-class in the industry. It’s a benefit our members truly want … and InComm makes it such an easy process.” 

Product and Strategy Director – Oscar Health

Shop In-Store at 66,000+ Locations

InComm Payments offers the largest network of participating stores in the industry, including national and independent retailers carrying OTC products and healthy foods.

Contact Us To Learn More

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