Benefits for Covering OTC Products Exclusion

Decreased Costs, Improved Outcomes


Medicare Advantage plan members can take control of their health, encouraging healthy behavior while benefiting your plan’s costs of care.

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Supplemental Benefits Made Easy 

Powered by the OTC Network®, we offer the best-in-class OTC health solutions for enrollment in supplemental benefit programs.


  • Restrict benefit spending to only CMS-compliant OTC items, with no cash withdrawal capability. OTC benefit funds can be used on common eligible OTC catalog items, including non-prescription drugs, vitamin supplements, first aid supplies, pain relievers, toothpaste, denture care, and dietary wellness products. Exclusion apply on ATF items.
  • Comprehensive reporting tools.
  • Lower health plan cost by recapturing any unspent benefit amount.
  • Exclusive discounts and savings on health care products and services.
  • Multi-wallet capabilities — deliver multiple programs on a single card.

Convenient Plan Member Services

Members can shop in-store at 68,000 retail stores, online, over the phone, or via mail order form using the OTC card. Our user-friendly web portal and mobile app, My Benefits Center, make it easy to check card balance(s), find participating retailers using a store locator, review frequently asked questions (FAQs), and determine product eligibility. Members with hearing impairments can also reach us through TTY services.




Mail Order

“The OTC product that InComm offers is best-in-class in the industry. It’s a benefit our members truly want … and InComm makes it such an easy process.”

Product and Strategy Director – Oscar Health

Shop In-Store at 68,000+ Locations

InComm Payments offers the largest network of participating stores in the industry, including national and independent retailers carrying OTC products and healthy foods.

Interested in learning more?

Contact us below or schedule a demo today!