2023 Medicare Member Survey 

We asked 1,551 Medicare recipients what they liked the most, and the least about their current benefits and what factors they consider when comparing different plans.

Our findings suggest members place a high value on convenient retailer locations, and selecting plans based on their preferred benefits. They also show an interest in completing preventative health measures for rewards, and in receiving more communication regarding their available funds.

We’ve condensed the resulting data into infographics for easy comparison below.

How Do Your Members Want to Communicate?

How Do They Want to Manage Multiple Benefits?

What Benefits Do Your Members Really Want?