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Streamline Member Experience with Healthcare APIs

InComm Healthcare’s APIs deliver a seamless experience for health plan members.

Simplify benefit management and drive member engagement with powerful API integrations.

Learn About Our APIs

Health plan members want personalized support that helps them live their best lives. As an industry leader, InComm Healthcare understands what plans need to balance member-centric experiences with internal technical capabilities. That is why we offer a wide range of application programming interfaces (APIs) to streamline the experience for health plan members and call center representatives.

Using these APIs, health plans can easily integrate support services with their portals or websites, reducing obstacles for members. These API solutions enable health plans to deliver a more efficient, unified, and error-free experience for their members. Alternatively, they can use InComm Healthcare’s My Benefits Center portal to let members manage their benefits, providing options while maintaining a seamless experience. 
Healthcare API
Comprehensive reporting tools
The APIs support many functions. They allow health plans to load and create new member benefits and rewards through the Admin Portal. Additionally, customer support can access member information and card details to offer personalized services, such as adjusting wallet balances or replacing cards. APIs also enable plans to process real-time updates on member demographics and benefit eligibility. 

A Look At InComm Healthcare’s API Suite:

InComm Healthcare's API options allow easy Customer Service Management
Card and Wallet Management:

Cardholder authentication, activation, details, card replacements, balance adjustments, and more.

User management via API from InComm Healthcare
Member Information:

Cardholder profiles, eligibility, and real-time cardholder data.

Benefits reward notification managed through our API
Transactions & Rewards:

Transaction details, loading rewards funds, and support for rewards.

Scan product support through InComm Healthcare's API
Retail & Product Tools:

Scanning products, searching for products, score locator, and scan-to-pay.

Contact Us to Learn More

Are you an individual wanting OTC Benefits?

Our OTC benefit programs are provided through health plans and are not available for individual purchase. To access OTC benefits, please contact your health plan to learn what programs may be included with your coverage.

If you already have OTC benefits and need assistance with your account, eligible products, orders, or other benefit-related questions, please contact your health plan's member services team directly. They can provide information specific to your coverage and benefits.

*InComm Healthcare, 2023 Medicare Participants Research