InComm Healthcare Medicare Supplemental Benefits
Tailor Supplemental Benefits To Your Members’ Needs With One Flexible Benefit Card
Enhance member engagement and satisfaction with InComm Healthcare’s Dual Network Benefit Card, which combines all Medicare supplemental benefits – including OTC products, healthy foods and rewards and incentives – on a single, easy-to-use flex card.
How the Medicare Flex Card Works
Everything Medicare Advantage members need on one flex card. InComm Healthcare’s Dual Network Benefit Card is a multi-purse solution that helps health plans deliver more value with less complexity. Multiple benefits on one simple Medicare flex card.
What you can load onto the card:
- Over-the-Counter (OTC) Products
- Healthy Foods
- Dental, Vision & Hearing
- Delivered Meals & Produce
- Wellness Rewards and Incentives
- And more!
Members use the card like a prepaid debit card in-store at 74,000+ locations or by phone or mail order. Members cannot withdraw cash, and the card automatically recognizes eligible purchases. It’s intuitive, seamless, and designed to enhance member engagement.
✅ HITRUST Certified for security and compliance.
✅ We proudly partner with 80% of the top Medicare Advantage plans, backed by 33 years of payments experience.
Healthcare Benefits & Rewards That Get Results
Give members peace of mind with a streamlined flex card solution that improves member engagement and drives benefit utilization.
Learn more about:
Over-the-Counter (OTC Products)
Pain relievers, vitamins, cold & flu care, and more
Healthy Foods Benefits
Fresh groceries, pantry staples, and produce
DVH (Dental, Vision & Hearing)
Support core care needs
Delivered Meals & Produce
Post-discharge or chronic care support
Wellness Rewards and Incentives
Encourage preventive screenings & wellness visits
Other Benefits & Programs
Customize based on member needs
The OTC Network®:
A Member-Centric Solution for Health Plans
Members want convenience, so we created the OTC Network® to connect health plan members with over 70,000 retailers nationwide. Our network makes it easy to use benefits for essential items like OTC medicines, groceries, and wellness products.Â
Why It Matters for Health Plans:
- Increase member satisfaction: Members easily use their benefits at national retailers, along with independent pharmacies, grocers, and farmers markets
- Expand your network: Reach millions of cardholders through the largest retailer network in the industry.
- Proven results: More than $3.5 billion in benefits spent annually by over 10 million members.
Drive Member Engagement with Flexible Benefit Cards
Medicare Advantage plans can increase member satisfaction by offering a flexible benefit card with access to OTC products, healthy foods, and wellness rewards.
📊 InComm Healthcare’s 2023 research shows that 49% of Medicare members would leave a plan that doesn’t offer their preferred supplemental benefits.*
Providing access to essential items and preventive care can also improve your plan’s STAR ratings, impacting categories like diabetes management, flu shots, and cancer screenings. Members can quickly check balances, locate participating retailers, and browse eligible OTC products through My Benefits Center, making it easy to access and use their benefits.
As member preferences evolve, we continue to look ahead with forward-thinking initiatives to improve their experience, including API solutions and more. Our experts are ready to listen to your members’ unique challenges and develop a solution tailored to their needs.Â
Contact Us to Learn More
Our OTC benefit programs are provided through health plans and are not available for individual purchase. To access OTC benefits, please contact your health plan to learn what programs may be included with your coverage.
If you already have OTC benefits and need assistance with your account, eligible products, orders, or other benefit-related questions, please contact your health plan's member services team directly. They can provide information specific to your coverage and benefits.